PRIVACY POLICY

Privacy Policy for HARP (Home Affordability Relief Program)

Effective Date: January 1, 2025

HARP ("we," "our," or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, or digital forms.

1. Information We Collect

- Personal Information: Name, phone number, email, address, electric provider, usage, and homeowner status.

- Device and Usage Data: IP address, browser type, time spent on pages, and referral sources.

2. How We Use Your Information

- To determine eligibility for energy rebate and relief programs

- To contact you with follow-up messages, scheduling, or program updates

- To improve our services and marketing efforts

- To comply with applicable laws and regulations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

- Authorized service providers (e.g., CRM, email, SMS platforms)

- Utility partners for rebate processing

- Legal or regulatory authorities as required

4. Security

We take reasonable steps to protect your information using encryption, access control, and secure data storage.

5. Your Rights

- You can request access or deletion of your data

- You can opt out of marketing communications at any time

6. Contact

For questions about this policy, email: [email protected]